diff --git a/SUPPORT.md b/SUPPORT.md new file mode 100644 index 0000000..91451fa --- /dev/null +++ b/SUPPORT.md @@ -0,0 +1,20 @@ +# Support + +Use the following routes so questions and reports land in the right place. + +## Public Help + +- Bug reports: open a GitHub issue using the bug report template. +- Feature requests: open a GitHub issue using the feature request template. +- Contribution questions: start with `README.md`, `CODE_DOCUMENTATION.md`, `CONTRIBUTING.md`, and `ROADMAP.md`. + +## Sensitive Reports + +- Security issues: follow `SECURITY.md` and avoid posting exploit details in public issues. +- Code of conduct concerns: follow `CODE_OF_CONDUCT.md`. + +## Maintainer Contact Notes + +- This repository currently routes most public support through GitHub issues and documentation. +- If you need a private maintainer response and the repository hosting platform exposes private vulnerability reporting, use that path first. +- If private vulnerability reporting is not available, open a minimal public issue requesting a private contact channel and do not include sensitive details.